How website enquiries are handled.
This notice explains the basic information collected through the Serene Skies website and how it is used.
Website privacy notice
Serene Skies Care Centre may receive information that you voluntarily provide when you contact us, request a centre visit or send an enquiry. This can include your name, contact details, preferred centre and general information about the type of care you are looking for.
Why we use this information
We use enquiry information to respond to you, arrange visits, understand the general care request and communicate about Serene Skies services. We do not ask you to submit detailed medical records through the public website.
WhatsApp and email
When you choose a WhatsApp or email button on the website, your communication is also subject to the privacy practices of the service you use. Website enquiry and tour-request forms are processed through Netlify Forms so that Serene Skies can receive and respond to submissions. Netlify may process technical information needed to deliver and protect the form service.
Photos
Images used on the website are intended to show the Serene Skies environment, activities and care setting. We aim to use resident imagery respectfully and with appropriate permission.
Analytics, Google Maps and reviews
We use Google Analytics to understand website usage, such as page visits and interactions with contact, WhatsApp, call, directions and tour-booking links. Google Analytics may use cookies or similar technologies. The website may also link to or embed Google Maps and Google Business services, which are operated by Google and subject to Google's own privacy practices.
Contact
For questions about information submitted through the website, contact sereneskiescarecentre@gmail.com.